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Privacy and Security Notice

We guarantee your privacy and security.

At Candles made from Soy, we are committed to protecting your privacy as well as your security.

Candles made from Soy, A SassayOne LLC Company, does not sell, trade or rent your personal information to other companies. We use the information we collect about you to process orders and to provide a more personalized experience. Candles made from Soy will not collect any personal information about you except when you specifically and knowingly provide such information.

It may be helpful for you to know how we use the information we collect:

When you order, we request your name, e-mail address, mailing address, telephone number, credit card number and expiration date. This allows us to process and fulfill your order and to notify you of your order status.
When you enter a contest or other promotional feature, we may ask for your name, address and e-mail address so we can administer the contest and notify winners.
We may also use the information we collect to notify you about important changes at CandlesmadefromSoy.com and special offers we think you will find valuable.

By using our Web site, you consent to the collection and use of this information by Candles made from Soy. If we decide to change our privacy policy, we will post the changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

If you are under 18 years of age, you must have your parent or guardian's permission to order.

Our Site Security Statement:

The security of your transaction at CandlesmadefromSoy.com is at the utmost importance. Our website is protected with COMODO's 128-bit encryption technology, which assures that your credit card information and personal details are kept secure. You can shop with assurance that your order will be safe with us.

We are proud to carry the COMODO SSL SECURE seal. This is a globally recognized guarantee of a site’s security and commitment to its customer’s privacy.

Information that is received by CandlesmadefromSoy.com is transmitted via Secure Sockets Layer technology and is stored on our secure server. The checkout page is a secure site that protects your personal information. We also adhere to PCI merchant standards in regards to storage of credit card information.

All payments are processed with secure payments technology. Financial Information is protected with high-level encryption and is kept secure through every step of the process.

Our Safe Shopping Guarantee

Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, CandlesmadefromSoy.com will cover the entire liability for you, up to the full $50.00. CandlesmadefromSoy.com will only cover this liability if the unauthorized use of your credit card resulted through no fault of your own from purchases made at CandlesmadefromSoy.com while using the secure server.

In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.